We will explain some important concepts in our ExtremeCloud IQ platform. They are extensively used in business models and REST APIs.

XIQ

ExtremeCloud IQ. The account created by the customer in our platform.

VIQ

Virtual ExtremeCloud IQ. The VIQ data are stored at Regional Data Center (RDC). Ideally one XIQ account can have multiple VIQs, but currently we only allow one VIQ per XIQ.

HIQ

Hierarchical ExtremeCloud IQ, a special XIQ account type allows the customers offers managed service using our platform to their own customers. In this mode, each VIQ can be further partitioned to multiple organizations (ORG).

ORG

HIQ organization, a logical unit in VIQ. An ORG in HIQ is similar to a VIQ in normal XIQ account.

GDC

Global Data Center. Store those data for customer's accounts information and users information. We have multiple GDCs to store customer information in different countries to obey their laws and regulations.

RDC

Regional Data Center. Store those data for customer networks, such as devices, configurations, metrics, etc.